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“If you cannot measure it, you cannot improve it.”  — Lord Kelvin (1883)

Frequently Asked Questions (FAQs)

What is the MRI?

Does the MRI measure individuals or organizations?

The MRI measures the productivity of a group of employees.  If that group is an entire organization, then it is the MRI of the organization.  If the group has a manager over it (a “Management Group”), then the MRI is not only a measure of that group’s productivity, it also tells us how well the manager is managing.  This is because:  the primary responsibility of management is to maximize the productivity of those under his/her charge.  So the MRI is not only a metric for group productivity, but also a metric for management performance.


What’s valuable about the MRI?

How does the MRI measure productivity?

Can you give some examples of Alignment and Engagement?

How does the MRI differ from other employee surveys?

What actionable intelligence is found in the MRI?

Who gets this information?

What do they do with the MRI intelligence?

What kind of organizations can use the MRI?

Can you briefly explain the MRI process?

How much does it cost?

Why shouldn’t every organization use the MRI?

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