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“If you cannot measure it, you cannot improve it.”  — Lord Kelvin (1883)

Frequently Asked Questions (FAQs)

What is the MRI?

Does the MRI measure individuals or organizations?

What’s valuable about the MRI?

As with any information, the value of the MRI is the degree to which it provides the management of an organization with intelligence for making decisions, both tactical and strategic.  Good decision-making requires clear, dependable intelligence:  good information and the context and implications of that information.  The MRI is clear, dependable, quantified intelligence—which was heretofore unavailable in a usable way—about the most expensive and pervasive asset of any organization:  the employees.


How does the MRI measure productivity?

Can you give some examples of Alignment and Engagement?

How does the MRI differ from other employee surveys?

What actionable intelligence is found in the MRI?

Who gets this information?

What do they do with the MRI intelligence?

What kind of organizations can use the MRI?

Can you briefly explain the MRI process?

How much does it cost?

Why shouldn’t every organization use the MRI?

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Unlocking the Potential of Human Capital

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