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“If you cannot measure it, you cannot improve it.”  — Lord Kelvin (1883)

Frequently Asked Questions (FAQs)

What is the MRI?

Does the MRI measure individuals or organizations?

What’s valuable about the MRI?

How does the MRI measure productivity?

Every employee has two aspects that need managing:

1) Alignment:  how well they understand (the organization, their workgroup, job responsibilities, reporting structure, etc.), and

2) Engagement:  how committed they are toward accomplishing their jobs.

An employee’s understanding needs to be aligned with the goals and objectives of the organization, and his/her attitude needs to be engaged to the highest degree.  An employee who is 100% aligned (knows what to do) and 100% engaged (committed to doing a good job) is 100% productive.  So, productivity is a combination of Alignment and Engagement.


Can you give some examples of Alignment and Engagement?

How does the MRI differ from other employee surveys?

What actionable intelligence is found in the MRI?

Who gets this information?

What do they do with the MRI intelligence?

What kind of organizations can use the MRI?

Can you briefly explain the MRI process?

How much does it cost?

Why shouldn’t every organization use the MRI?

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Unlocking the Potential of Human Capital

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